State Farm® Insurance Agent Susan Cobb-Starrett

"I have been with State Farm since the mid 1970's. I have been very pleased with all of my agents. I am pleased with the help I have received from Susan Cobb and her team. Susie in the office has gone above and beyond."

"I have been with State Farm for 4 years. Everyone is so friendly and helpful. I love being able to come in office and talk to a real person-So underrated in our technology based society. Highly recommend."

"When I made the move to Ann Arbor, I connected with Susan Cobb-Starrett State Farm Insurance. I was not disappointed. Samantha Perez (an agent) and Susan have been wonderful to work with in regards to my insurance needs. They are professional, friendly, courteous and attentive to assisting with making sure that I have the insurance coverage that I need through the many changes that have occurred. Whether adding a new driver, moving to a new home or having the correct coverage for an aging vehicle, these ladies have been exceptional. Thank you guys for helping my family with our insurance needs."

"Have just transferred all my policies to Susan Cobb-Starrett State Farm Office off of Jackson Ave. And unfortunately had a deer crash into my vehicle. I went to the office and Susie helped me get my claim filed with zero issues. I currently don’t have a car rental rider but Susie sent me info that Varsity Ford has free rental car’s available when one get’s their vehicle fixed at their Hump Shoo. Thanks Susie you took a bit of stress off my shoulders knowing I need a rental for my job"

"I was able to get a better price on my car insurance after my rate had increased with another agency. Always helpful and many options to choose from."

"I’ve been a long time customer with the Susan Cobb agency and they have always taken very good care of me and my concerns. The advocate on my behalf with claims and repair shops. They’re prompt with return calls, and offer excellent advice on best use of products."

"I absolutely adore working with Susan and her team when it comes to navigating the tough terrain of insurance policies. They are always available, always have great advice, and are the perfect advocates for me when dealing with claims. I would recommend them to anyone and everyone!"

"Service claim to repair electrical damage was handled quickly and easily. Started process on line, and my local office followed up to make sure everything was taken care of. I truly appreciate the great service."

"I have been working with Susan since 2018, and have been very happy with her and the entire office. Every person I interact with has been competent and professional. They respond quickly to emails and phone calls, and take the time to explain my options and answer questions."

"Always personable and thorough communication, so friendly and kind, not to mention patient with my occasional elderly confusion! So glad to know they’ve got my back in times of need. Thank you Susan and Samantha!"

"I really like and trust this Ann Arbor State Farm agency. Over the 20 years I've been with them, they've always been communicative, professional, and a joy to work with; the caveat being that I've almost never needed to file a claim with them. My parents always trusted their assets to State Farm, so I may have inherited some of my allegiance and trust."

"I have been a loyal customer for 20+ years. Susan and her staff are amazing. Any time I call, they are able to assist me, even after accident. They walked me through everything and took care of everything. A+ service."

"Excellent attention and service. Highly recommended to Mrs. Susan, samantha and the entire State Farm Insurance team."

"The team at Susan Cobb-Starrett State Farm has been exceptional. They are proactive about keeping my insurance current and suited to my changing needs. I can always reach them on the phone or through email. I get what I need taken care of within 24 hours. The staff is so friendly, knowledgeable and easy to talk to. They are an A++ insurance office."

"Very pleased with my experience so far. Customer service has been great, would recommend my Ann Arbor office to anyone."

"Great agent, easy to communicate with, always helpful and responsive. She works to get us the best rates and is always willing to go the extra mile to make it easier for me. I recommend you give her a chance to quote your insurance needs."

"Susan is always quick to reply to any questions or concerns I have and does annual reviews to make sure I'm covered well. Additionally, State Farm has always been the lowest premium of any major brand...I get quotes from others every 2 or 3 years and they can never beat State Farm."

"We've been working with Susan for over two decades for all of our insurance needs, and she has consistently gone above and beyond. She's always helpful, responsive, and dedicated to making sure we’re covered. If you're looking for someone you can trust with your insurance, I highly recommend reaching out to Susan."

"I love the responsiveness and problem solving ability of Susan and her team. I can’t recommend them enough. Don’t hesitate to give them a call and you will not be disappointed."

"I’ve been with Sue’s office for 30+ years. She and her staff provide great support whenever I ask for any help from them. I highly recommend her/them."

"Always professional, courteous, and prompt while delivering UPOD (Under Promise, Over Deliver)!"

"Ms. Samantha P was the agent who assisted me. She was very pleasant, professional, and efficient. She was patient and answered all my questions. She was trustworthy and very kind. She saved me a considerable amount of money, and because of her, I immediately switched from my old insurance to State Farm. I strongly recommend Samantha P and State Farm."

"Susan’s office is great and they have taken good care of all our insurance needs for almost 20 years. They are also very genuinely caring and sympathetic, abd the rates a very good. I highly recommend them and many of our neighbors use them."

"Samantha is professional, knowledgeable and patient. She presents all available options and finds a solution to fit your needs."

"Susan and her team were a fantastic partners for last 3 years. They knew us on first name basis and provided valuable advice on insurance specifics. I would highly recommend them to anyone looking for insurance in Ann Arbor area."